Your privacy is important to us. At Taylor's Heating and Cooling, we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://rockfordheatingandcoolingrepair.com or contact us via phone or email.
We may collect the following types of information from you:
Personal Information: Name, email address, phone number, and any details provided through our contact form or correspondence.
Technical Data: IP address, browser type, device type, and usage data through cookies and similar technologies.
Service Information: Details related to the HVAC services requested, such as repair or installation needs.
The information we collect is used for:
Responding to your inquiries and service requests.
Scheduling inspections, repairs, or installations.
Improving our website functionality and user experience.
Sending updates, promotions, or reminders related to our services (only if you’ve opted in).
We respect your privacy and will never sell or rent your personal information. However, we may share your information with trusted third parties, such as:
Service providers assisting with scheduling or service delivery.
Legal authorities, if required by law.
We use cookies to improve your browsing experience and gather insights into website performance. Cookies help us:
Understand visitor behavior on our website.
Optimize content and services for our audience.
You can manage or disable cookies in your browser settings. Note that some features of our website may not function properly without cookies.
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of online transmission is completely secure, and we encourage you to take precautions when sharing personal information online.
You have the right to:
Access and update your personal information.
Request the deletion of your data, subject to applicable laws.
Opt out of receiving marketing emails by clicking the “unsubscribe” link in our communications.
To exercise any of these rights, please contact us at
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on this page, and the “Last Updated” date will indicate when changes were made.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Phone: (815) 979-5003
Email: [email protected]
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Rockford
Loves Park
Cherry Valley
Machesney Park
Roscoe
Rockton
S. Beloit
Stillman Valley
Byron
Winnebago
Pecatonica
Freeport
Belvidere
Elgin
McHenry
Monroe Center
Rockford, Illinois 61103
(815) 979-5003
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TempStar
WE'RE AVAILABLE 24/7
CONNECT WITH US
If you have any questions or concerns please call our office and ask for a manager, or email us at [email protected]. All estimates are good for 30 days unless written otherwise. All parts and labor warranties are good for 30 days unless written otherwise. Not liable for any water damages. All payments are due upon time of completion of work. If not paid in full by completion, Taylor's Heating and Cooling LLC has the right to remove all parts or equipment, not responsible for any damage. 15% restocking fee for cancellation after approval of job..
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